Return Guideline
Detailed Return Processing Standards
1. Initiation of Return Requests
All return applications must be submitted via official standard service entrances. Unofficial channel applications will not be included in the formal review scope. Users need to accurately fill in relevant product information and return reasons to facilitate efficient verification.
2. Product Status Verification
The returned goods must retain original packaging, labels and supporting parts completely. Any incomplete or damaged original configuration will lead to the failure of return qualification review.
3. Service Processing Principles
We will handle return affairs in strict accordance with unified service standards, try our best to optimize the processing efficiency, and give clear service replies to users in a timely manner.
4. Exception Processing Rules
For special usage scenarios and special-type products, the return execution standards will be adjusted appropriately according to actual situations, and the final processing scheme shall be subject to internal service verification results.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.
1. Initiation of Return Requests
All return applications must be submitted via official standard service entrances. Unofficial channel applications will not be included in the formal review scope. Users need to accurately fill in relevant product information and return reasons to facilitate efficient verification.
2. Product Status Verification
The returned goods must retain original packaging, labels and supporting parts completely. Any incomplete or damaged original configuration will lead to the failure of return qualification review.
3. Service Processing Principles
We will handle return affairs in strict accordance with unified service standards, try our best to optimize the processing efficiency, and give clear service replies to users in a timely manner.
4. Exception Processing Rules
For special usage scenarios and special-type products, the return execution standards will be adjusted appropriately according to actual situations, and the final processing scheme shall be subject to internal service verification results.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.